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Making Life Easy for Citizens and Businesses in Portugal
Administrative Simplification and e-Government
OECD Publishing , Publication date:  18 Dec 2008
Pages: 210 , Language: English
Version: E-book (PDF Format)
ISBN: 9789264048263 , OECD Code: 422008111E1
Price:   €28 | $39 | £25 | ¥3600 | MXN500
Availability: Available
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Other languages:  Portuguese (Available)
Other Versions:  Print - Paperback

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Tables: 64  Charts: 39  Electronic format: Acrobat PDF

Reducing the time for registering a company from weeks and months to under one hour is a concrete result of a unique and ambitious initiative in Portugal to make the public sector more efficient and effective. The Simplex initiative aims at making life easier for citizens and businesses. It focuses on how e-government can be used as a lever for broader administrative simplification, making service delivery more coherent and efficient.

This is the first integrated study undertaken by the OECD to analyse administrative simplification and e-government in a national context. By bringing those two areas together in the context of public management reform, this review helps countries identify how these reform activities can best support overall government performance and economic growth.

Table of contents:

Assessment and Proposals for Action
Chapter 1. Country Profile and Context
Chapter 2. Policies and Strategies
Chapter 3. Legal and Regulatory Context
Chapter 4. E-Government for Simplification
Chapter 5. Implementation Tools
Chapter 6. Performance Tools
Annex A. Economic and Social Background
Annex B. Public Governance Structure in Portugal
Annex C. History of E-Government in Portugal
Annex D. Methodology
Annex E. Survey on the Simplex Programmes, October - December 2007
Annex F. Main Initiatives in Simplex 2006-2008
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