The OECD Communications Outlook 2003 contains the most recent comparable data on the communications sector and on policy frameworks in OECD countries. It analyses major changes and trends in the communications sector and highlights the impact of four years of competition on the many OECD countries that fully opened their markets to competition in 1998. A broad array of indicators permits tracking communications network development and comparing performance on revenue, investment, employment, and service prices throughout the OECD area.

Chapter 1. Introduction
-Policy and Regulatory Outlook
-The Telecommunications Market
-Telecommunications Market Structure
-Telcommunications Crisis
-Gradual Transition or Future Shock?
Chapter 2. Recent Telecommunication Policy Developments
-Trends in Competition
-Regulatory Safeguards
-Foreign Ownership
-Interconnection
-Number Portability and Carrier Selection
-Local Look Unbundling
-Regulation and the Internet
-CATV Development
-Household Expenditures on Communication
Chapter 3. Telecommunication Market Size
-Mobile Communications
-International Communications
-Leased Lines
-Research and Development
Chapter 4. Network Dimension and Development
-Mobile Access
-Digitalisation
-Investment
Chapter 5. Internet and Broadband Infrastructure
-Internet Subscribers
-Broadband Access
-Internet Hosts
-Web Sites
-Secure Servers
-Links to Secure Servers
-E-Commerce Access and Supply
-Web Hosting
-Domain Names
-Regional Development of the Internet
Chapter 6. Main Trends in Pricing
-Dial-Up Internet Access Pricing
-DSL Pricing
-Residential and Business Telecommunications Baskets
-Trends in Residential and Business Rates
-International Rates
-Mobile Communications
-Leased Lines
-Local Loop Unbundling
Chapter 7. Quality of Service
-Connections
-Payphones
-Network Faults and Maintenance
-Directory Assistance
-Answer Seizure Rates
Chapter 8. Employment and Productivity
-Employment
-Productivity
-Skills and Occupational Change in Telecommunications
Chapter 9. Trade in Communications Equipment
-Exports of Communication Equipment
-Imports of Communications Equipment
-Balance of Trade in Communication Equipment
-Composition of Trade in Communication Equipment
-Direction of Trade in Communication Equipment
-Recent Trends
Glossary