Executive Summary
PART I. THE SCOPE OF ONLINE IDENTITY THEFT
Chapter 1. The Problem Posed by Online Identity Theft
-A new Internet landscape
-What is identity theft?
-ID theft's main elements
Chapter 2. Online Identity Theft: Tools of the Trade
-ID theft based solely on malware
-Key drivers of online ID theft: Phising and its variants
-Phishing techniques
-Phishing evolution and trends
-What online ID thieves do with the data: credit card fraud and other abuses
Chapter 3. The Impact of Online Identity Theft
-Defining the victims
-Victims' direct and indirect losses
-Are there more victims off line than on line?
-Remediation tools for victims
PART II. ADDRESSING ONLINE IDENTITY THEFT
Chapter 4. The Role of Government
-How OECD countries currently define ID theft
-The option of criminalising ID theft
-Public education and awareness campaigns
-Annex 4.1. ID Theft: Education and Government Initiatives in OECD Countries
-Annex 4.2. United States Initiatives to Combat Identity Theft
Chapter 5. Private Sector Initiatives: What role for Industry and Internet Service Providers
-A serious private sector threat
-Annex 5.1. Private Sector Initiatives to Educate Consumers about ID Theft
Chapter 6. International, Bilateral and Regional Initiatives
-International organisations
-International informal networks
-Annex 6.1. Multilateral Instruments Addressing Online ID Theft
-Annex 6.2. United Nations Study on Identity Fraud
Chapter 7. Online Identity Theft: What Can Be Done?
-Enhancing education and awareness
-Dissemination of information
-Co-ordination of education initiatives
-Authentication and data security
-Electronic authentication
-Areas for further work
PART III. OECD POLICY GUIDANCE ON ONLINE IDENTITY THEFT
I. Introduction
II. Ways that education and awareness could be enhanced to prevent online ID theft
III. Data security
IV. Electronic authentication
V. Further work
Glossary
Bibliography