Preface
Chapter 1. Introduction
-The information society, in statistical terms
-The Guide and its rationale
-Users of the Guide
-Scope and content of the Guide
-Output: Publication of information society statistics
Chapter 2. ICT Products
-Introduction
-The ICT product classification
-International trade in ICT products
-The price and quality of ICT products
-Annex 2.A1. OECD Classifications of Information Economy Products
Chapter 3. ICT Infrastructure
-Introduction
-Public switched telecommunication networks (PSTN)
-The Internet
-Quality of services
-Infrastructure investment
-Tariffs
Chapter 4. ICT Supply
-Introduction
-The ICT sector definition
-Production of ICT goods and services outside the ICT sector
-The impacts of the ICT sector
-ICT patenting activity
Chapter 5. ICT Demand by Businesses
-Introduction
-OECD model survey of ICT use by businesses
-E-commerce
-E-business
-ICT investment and expenditure by business
-The economic impacts of ICT investment and ICT use
-Annex 5.A1. OECD Model Survey of ICT Use by Businesses
Chapter 6. ICT Demand by Households and Individuals
-Introduction
-OECD model survey of ICT access and use by households and individuals
-E-commerce
-The social and economic impacts of ICT use by households and individuals
-Annex 6.A1. OECD Model survey of ICT access and use by households and individuals
Chapter 7. Content and Media
-Introduction
-The Content and media sector definition
-The Content and media product classification
-Digitised products
-A sectoral study approach to measuring digital content
-Annex 7.A1. OECD Definitions of the Information Economy Sectors
Chapter 8. The International Scene and the Road Ahead
-Introduction
-The international scene
-Future challenges for the OECD
-Conclusion
-Annex 8.A1. Member Countries’ ICT Statistics Collection Work
-Annex 8.A2. Non-member Economies
-Annex 8.A3. Measurement Issues for Developing Economies