An important factor for public confidence in the nuclear regulator is the general public trust of the government and its representatives, which is clearly not the same in all countries. These workshop proceedings identify a number of common principles for the communication of nuclear regulatory decisions that can be recommended to all regulators. They have been cited in particular for their ability to help build, measure and/or improve overall public confidence in the nuclear regulator. 

Executive Summary
Opening Remarks
-The Regulatory Challenge of Building Public Confidence by Linda J. Keen, CNSC
-NEA Activities Regarding Interactions with Civil Society by Kazuo Shimomura, NEA
-Scope of this Workshop by Anders Jorle, WGPC
Introductory Session
-Public Confidence in the Nuclear Regulator by Jeffrey Merrifield, NRC
Session 1. How Much Does a Regulator Have to Communicate, How, and When?
-International Perspective: Proactive Communication by Mark Gwozdecky, IAEA
-When to Communicate: Never Too Soon, Seldom Too Much by Peter Calamai, Toronto Star
-Public Communication Challenges in a Federal Nuclear Regulatory System by Christian Greipl
-How to Communicate on Safety Issues when Security is at Stake by Anton Treier, HSK
-Changes in Policy in Communications Following September 11 by William Kane, NRC
Session 2. Practices in Communicating Technical Issues to the General Public
-How Do I Communicate with Thee? Let Me Count the Ways by Elizabeth Hayden, NRC
-Communication Practices of the French Nuclear Safety Authority by Alain Schmitt, ASN
-NGOs and the Waste Process in Sweden by Anders Jorle, SKI
-Aboriginal Community Relations in Northern Saskatchewan by Clarenc Natomagan, CNSC
Panel Summary on How to Integrate Communicators and Technical Staff
Session 3. How Do Regulators Measure Public Confidence?
-Why Measure Public Confidence? by Anne Marit Ostreng, NRPA
-Risk Perception and Perception of ASN by the French General Public by Luc Chanial
-Reputation among the Public: It Can Be Measured by Vilma Luoma-Aho, University of Jyvaskyla
-To Have Confidence in the Measurement of Confidence by D. Van Nuffelen, FANC
-UK Regulatory Stakeholder Engagement and Communication Strategy by P Storey
-Sociodrama Approach for Improving Public Confidence in Korea by Kwang Sik Choi, KINS
Session 4. What Are Effective Techniques for Improving Public confidence or Restoring Lost Confidence in a Regulator?
-SARS and the 2003 Power Outage Example by james Young, Commissioner of Public Safety, Toronto
-The Davis-Besse Case by Viktoria Mitlyng, NRC
-Challenges after TEPCO Issue by Takanori Tanaka, NISA
-Paks-2: Rebuilding Confidence after an Incident by Ivan Lux and Elisabeth Besenyei, HAEA
-Communicating with Local Stakeholders: A Belgian Experience within the Radioactive Waste Disposal Programme by Didier Degueldre, AVN
Session 5. How Does the Regulator Effectively Involve the Public of its Activities?
-How Does the Regulator Effectively Involve the Public in its Activities? The Canadian Nuclear Safety Commission's Public Hearing and Meeting Process by Marc Leblanc, CNSC
-Public Participation in the Siting Process of Nuclear Waste in Germany by Rolf Wernicke, BMU
-Responding to Sensitive Situations by James Dyer, NRC
-What Involving a Public Involves by Dominique Van Nuffelen, FANC
Concluding Session: Summary, Conclusions and Recommendations
List of Participants